Polished Impressions


Terms of Service

Effective Date: July 1, 2024
Company Name: Polished Impressions
Contact Information:

  • Phone: 206-771-0771
  • Email: hello@pipnw.com
  • Address: [Insert Company Address]
  1. Acceptance of Terms

By accessing or using the services of Polished Impressions, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our services.

  1. Services Provided

Polished Impressions provides a range of cleaning services, including but not limited to:

  • Residential cleaning
  • Commercial cleaning
  • Move-in/move-out cleaning
  • Specialty services (e.g., deep cleaning, post-construction cleaning)
  1. Pricing and Payment
  • Service Fees: Pricing for services will be provided prior to service commencement. Prices may vary based on the scope of work and property size.
  • Cancellation Policy: A cancellation fee of $140 will be applied if an appointment is canceled less than 24 hours before the scheduled service.
  • Payment Methods: Payments can be made via credit card, debit card, electronic funds transfer, or other accepted payment methods. Full payment is due upon completion of services.
  1. Scheduling and Availability
  • All services are subject to availability. Clients are encouraged to book appointments in advance to ensure preferred dates and times.
  • Clients will receive a confirmation of their appointment via email or phone.
  1. Client Responsibilities
  • Clients must provide accurate and complete information regarding their property and any special requests or requirements.
  • Clients are responsible for ensuring that the areas to be cleaned are accessible and safe for our staff.
  1. Liability and Insurance
  • Polished Impressions is fully insured. While we take great care in delivering our services, we cannot be held liable for any damages or losses that occur during the cleaning process unless caused by our negligence.
  • Clients must secure any valuable or fragile items prior to the service.
  1. Privacy Policy
  • Polished Impressions is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you consent to the practices described in our Privacy Policy.
  1. Modifications to Services

Polished Impressions reserves the right to modify services, pricing, or policies at any time. Clients will be notified of any significant changes that may affect their services.

  1. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington. Any disputes shall be resolved in accordance with Washington state law.

  1. Dispute Resolution
  • Any disputes arising out of or relating to these Terms or the services provided shall first be addressed through informal resolution. If unresolved, disputes may be submitted to mediation in Seattle, WA.
  • If mediation fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
  1. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.

  1. Changes to Terms

Polished Impressions reserves the right to amend these Terms of Service at any time. Clients will be notified of significant changes through email or via our website.

  1. Entire Agreement

These Terms constitute the entire agreement between you and Polished Impressions regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.

  1. Contact Information

For any questions, concerns, or complaints regarding these Terms of Service, please contact us at:

  • Polished Impressions
  • Phone: 206-771-0771
  • Email: hello@pipnw.com
  • Address: [Insert Company Address

Policies and Actions for Polished Impressions

  1. Service Offerings:
    • Clearly define and communicate available cleaning services.
  2. Pricing:
    • Provide clear pricing information before service.
    • Enforce a $140 cancellation fee for late cancellations (less than 24 hours).
  3. Payment:
    • Accept payments via credit/debit cards and electronic transfers.
    • Require full payment upon completion of services.
  4. Scheduling:
    • Allow clients to book services in advance.
    • Send confirmation for scheduled appointments.
  5. Client Responsibilities:
    • Ensure clients provide accurate information.
    • Remind clients to secure valuable items.
  6. Liability:
    • Maintain liability insurance.
    • Communicate limits of liability for damages.
  7. Privacy:
    • Implement a Privacy Policy detailing data collection and usage.
  8. Dispute Resolution:
    • Establish an informal resolution process.
    • Prepare for mediation and arbitration if needed.
  9. Modifications:
    • Notify clients of any changes to services or terms.
  10. Legal Compliance:
    • Ensure all practices comply with Washington state laws.